Any questions regarding your delivery, please get in touch. If you are not home at the time of delivery, DHL will attempt to leave your order safe with a neighbour where possible, rather than returning it to us. It will provide you with tracking information and options should you need to rearrange delivery. The vast majority of priority service orders are received the following working weekday but please allow up to 3 working days in the event of an unexpected delay with the courier service. Orders placed at weekends will be dispatched on the next working day. Orders placed before 12pm Mon-Fri will be dispatched on the same day. We regret that we cannot deliver internationally or to Northern Ireland. We can deliver to the Scottish Highlands for £20.95 (our courier charges a higher rate for these regions). For London deliveries, we use our carbon-neutral courier partner Packfleet, and for deliveries outside of London we use DHL, as we believe they offer the best, most reliable service. We subsidise all shipping costs to keep the price as low as possible, but it may still work out slightly more expensive than some other courier services – however, it offers your purchases the best chance of arriving in one piece! We charge a standard shipping fee of £4.95 or £7.95, depending on the size and weight of your order, for orders to the UK mainland. NEW! - SE18, SE12, SE25, SE9, BR1, BR3, SW4, SW8, SW16Īll orders over £75 have free priority shipping (UK Mainland only, excluding Scottish Highlands, Islands and Northern Ireland). For more information, please read our blog. We're continuing to add new postcodes according to demand. Postcodes that qualify for local delivery include those close to our Peckham Rye/East Dulwich shop: SE1, SE5, SE6, SE11, SE15, SE17, SE19, SE20, SE21, SE22, SE23, SE24, SE26, SE27, SW2 and SW9 and those close to our Deptford shop: SE3, SE4, SE6, SE7, SE8, SE10, SE13, SE14 and SE16. We hand-deliver all of our local orders in our 100% electric, zero emissions van! If your postcode is within our delivery areas, this option will be shown at the checkout. This delivery option is free for online orders of £40 and over for customers in postcodes closest to our Peckham and Deptford shops (see below).
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